Chat Privacy Policy

The University Libraries respect patron privacy and confidentiality, and observe applicable laws, university policies, and professional codes of conduct. As part of routine reference service in a networked environment, the University collects and retains some patron information for network quality control and security purposes. Thus, email and other electronic communications should not be viewed as absolutely confidential; however, the Libraries strive to protect this information to the fullest extent possible. Relevant documents include:

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