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University Libraries

Chat Privacy Policy

The University Libraries respect patron privacy and confidentiality, and observe applicable laws, university policies, and professional codes of conduct. As part of routine reference service in a networked environment, the University collects and retains some patron information for network quality control and security purposes. Thus, email and other electronic communications should not be viewed as absolutely confidential; however, the Libraries strive to protect this information to the fullest extent possible. Relevant documents include: